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Case Management is a short term Solution-Focused service. The Case Manager is focused on a woman's goals, working with her to meet her immediate needs and helping her to discover, enhance and use her own strengths to accomplish her personal plans. By identifying a woman's goals, the Case Manager can make a broad goal more manageable by identifying steps towards the goal. Please review the Case Management brochure for additional information.

• Who Can Participate
• How Case Management Can Help You
• Case Management Process
• One-to-One Mentoring Programs

Who Can Participate

Women who are willing to change their situation or perspective are welcome to the Case Management Service by self or professional referral. If you would like more information on how Case Management can help, please send an e-mail to casemanager@scarboroughwomenscentre.ca.

Cancellation Policy

If you need to cancel your appointment, please give at least 24 hours notice prior to your appointment. If possible please give us more notice because other women are waiting for appointments. Please note that if you miss a maximum of 3 consecutive appointments without reasonable cause, we will need to give priority to other clients.

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How Case Management Can Help You

• assists women to use internal and external resources in order to make long term changes in their lives.
  
  
• develops the power of the individual by discovering and building upon the strengths of each woman.
  
  
• supports women to accomplish their goals for economic and emotional independence.

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The Process

Clarify Goals

Women come to the Centre to see the Case Manager in an hour long session to talk about what changes they would like to make in their lives. After an intake interview, women will come regularly to see the Case Manager to get support to achieve their goals. Goals can be very broad such as:

• Leaving an abusive partner
• Becoming more self-sufficient
• Building effective relationships with family members
• Developing coping skills and personal power
• Reducing isolation and building a support network.

Working Towards Goals

The Case Manager works with a woman to make a broad goal more manageable by identifying small steps for accomplishment. She also assists a woman to explore new possibilities and get connected to other available resources to achieve her ultimate goal. Examples of small steps could be:

• Searching for a job/Getting a Job
• Re-establishing contact with a family member
• Calling a lawyer/Legal Aid
• Registering for workshops

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One-to-One Mentoring Programs

One-to-One Mentoring Programs are for women in life transition who are working towards specific goals. Supportive Mentors assist women to increase their support system, to break their isolation, and to be more in charge of their lives. Literacy/English Conversation Mentors assist women to improve their writing, reading and numeric skills. For more detailed information, view the One-to-One flyer for Women Seeking Support

The Case Manager will match a participant with a trained volunteer to receive support in an informal setting within a six month or one year contract. Download and print the Application for Women Seeking Support if you are interested in being matched with a mentor. Send the completed application form to the attention of the Case Manager at Scarborough Women's Centre. To help you prepare for your first appointment with the Case Manager, take some time to think about what you want to accomplish with her help.

Scarborough Women's Centre also offers courses and workshops on women's issues. The Case Manager assists women to choose appropriate workshops. For information on available workshops offered by the Centre, please visit the Workshops page.

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