Visualizing our impact
This infographic tells the stories of 3 women, how the Centre supported them, and how your donation dollars make that possible. SWC Infographic – Our impact
Our performance
The Centre served approximately 4348 women in 2018-19. 95% of them were from Scarborough/Toronto East
Information Referral:
- 2265 women contacted the Centre for information & referral,
- 80% contacted the Centre through phone
- 15% walked in
- 12% via email
- Women contacted the Centre about multiple issues, such as:
- Education & Employment – 32%
- Practical Support – Legal Help, Housing Etc. -26%
- Emotional & Physical Health – 9%
- Women’s safety – 10.5%
- Services for Specific Groups – 5.5%
- Volunteer Opportunities -3%
- Other Issues – Donations, Men’s Services – 14%
Education:
We offered 74 courses and workshops attended by 619 participants for 2827 hours of service
As a percentage of the outcomes of the 619 participants who attended our courses and workshops:
- Improved their emotional health – 30%
- Developed their life skills – 28%
- Navigated systems – 23%
- Increased their economic security – 12%
- Prevented violence in their lives 7 %
Support:
Over the 2018/19 year, 357 individuals accessed support programs. As a percentage of the outcomes they reported:
- Improved their emotional health – 37%
- Developed their life skills – 20%
- Increased their economic Security – 16%
- Prevented violence in their lives – 7%
Special Programs:
- Investing in Women’s Futures:
- Total number of individual women served by the IWF program : 440
- Total VAW counselling and peer support: 225
- 1:1 VAW counselling or peer support : 175
- Group VAW activities : 65
- Safety Planning : 150
- Total support to navigate systems : 200
- Includes services/support/advocacy and accompaniment to assist women with matters pertaining to family/criminal law, child welfare, Ontario works, Healthcare, house and other issues.
- Total Life skills and self-esteem programs : 375
- 1:1 counselling : 285
- Groups workshops, peer support groups or information sessions : 250
- Total Pre- Employment/employment supports : 271
- 1:1 counselling or peer support: 220
- Group workshops, peer support groups or information sessions : 194
- Following completion of employment supports (above) women:
- Pursued further training : 66
- Pursued Further education : 23
- Became self- employed : 12
- Became Employed : 36
- Building Strong Futures Young Women’s Outreach Program:
- In 2018/19 this program provided 779 hours of direct service to 595 young people.
- Expanding the Reach: To Improve the Economic Security of Women with Disabilities:
- Over 2018/19 year, there were 17 events with 112 participants
- 6 Meetings related to the gender equality network
- 5 Focus groups.
- 3 women leader meetings
- 1 AODA and disability awareness training
- 1 Presentation to employment counsellors
- 1 Project reflection meeting with project partners (Women and Gender Equality Canada, Women’s Xchange)
Our service users 
About the diverse women using the Centre:
- 65% of participants are between ages 30 & 60
- 55% of participants have at least one child
- 43% of women are using TTC to attend programs at the Centre
- 58% of participants have a household income of less than $25,000
- 81% have a household income of less than $60,000
- 55% of women are not currently employed
- 45% of those women are currently receiving social assistance/EI/ODSP
- 8% identified themselves as Indigenous
- 10% identified themselves as lesbian, gay, bi-sexual or queer
- 28% identified themselves as having a disability
- 72% had some post-secondary education
At our AGM on September 25th, 2019 – the ED will present on our 2018-19 and the Annual report for 2018-19 was distributed.
This AGM Presentation 2018-19 was shared by the Executive Director with members and guests. Thanks for Farhin and Kalum for help in putting it together!
For further information, please review our 2018-19 Annual Report
