Visualizing our impact
This infographic tells the stories of 3 women, how the Centre supported them, and how your donation dollars make that possible. SWC Infographic – Our impact
Annual report 2019-20
Please find attached a copy of the Annual Report 2019-20
Our performance
IMPACT INFO FOR 2019-2020 – this is only possible with your support!
The Centre served approximately 4, 013 women in 2019 – 2020
Information & Referral
2678 contacted the Centre for information & referral, 95% of those seeking information are from Toronto (including Scarborough)
Contact was made by: Phone (83%), Email (12%) Walk-in (5%)
10% found us online & through media, 30% were referred by friends, family, neighbours, etc., 60% were referred by community partners, police & health care providers
Issues identified
Education & employment – 24%, Practical supports (legal, housing, etc.) – 23%
Emotional & physical health – 15%, Women’s safety – 15%
Services for specific groups – 6%, Volunteer opportunities – 3%
Other (donations, men’s services) – 14%
Education Program
We offered 71 courses and workshops, 1981 hours of service, 562 individual participants, 678 participations, 530 outcomes:
Emotional health (made positive changes, improved self-confidence) – 27%
Life skills (communication skills, built support networks) – 25%
Navigate systems (obtain useful info) – 24%
Economic security (academic training, established career goals) – 16%
Violence prevention (made a safety plan, left an abusive situation) – 8%
Counselling & Mentoring
395 individuals accessed support programs, with 716 outcomes:
Life skills (communication, built support networks) – 29%
Emotional health (self-care strategies, independence) – 27%
Navigate systems (connect with resources, obtain useful info) – 24%
Economic security (academic training, obtained employment) – 14%
Violence prevention (made a safety plan, left an abusive situation) – 7%
Investing In Women’s Futures
Service Statistics Individual women served: 425
Women who received Violence against Women Counselling or Peer Support (i.e. total number who used this service): 170
Women who received One-on-One Violence against Women Counselling: 147
Women who attended Group Violence against Women Activities: 129
Women who created safety plans: 129
Women who received systems navigation support: 200
Women who attended life skills and self-esteem programs (i.e. total number who used this service): 370
Women who received one-on-one life skills and self-esteem counselling: 333
Women who attended life skills and self-esteem group workshops, peer support groups or information sessions: 337
Women who received pre-employment services (i.e. total number who used this service): 250
Women who attended a pre-employment group workshop program, peer support group or information session: 240, Women who received employment counselling or peer support: 195
Building Strong Futures: Young Women’s Outreach Program In 2019-20, we provided service to 378 individuals, and collected information about 423 outcomes:
Developed life skills: 29%, Personal development: 28%, Employment & education: 18%, Learned about young women’s issues: 13%, Obtained useful information: 12%
Demographic profile of women using the centre
66% of participants are between ages 31 & 60, 61% of participants have at least one child
43% of women use TTC to attend programs at the Centre (pre-pandemic)
59% of participants have a household income of less than $25,000
89% have a household income of less than $60,000
56% of women are not currently employed
47% of those women are currently receiving social assistance/EI/ODSP
8% identified themselves as Indigenous
9% identified themselves as lesbian, gay, bi-sexual or queer
22% identified themselves as having a disability
71% had some post-secondary education
