Photo of Woman in side view, with words "What if I told you, you are not alone?"Counselling is a free and confidential service that supports women to become economically and emotionally independent. Every year, we help about 350 women make long term changes in their lives.  This includes making plans to leave abuse and recovering from abuse.  Counselling is currently being done by phone and web conference.

Our Counsellors help women identify their goals and the steps needed to attain these goals. SWC Counselling Brochure

Here is a list of other agencies which provide free or low cost counselling.  The list also includes on-line mental health resources which may be of help. Counselling and Mental Health resources

Identifying Goals

Women meet with the Counsellor in an hour long session to talk about what changes they would like to make in their lives.  Goals can be very broad, such as:

  • Leaving an abusive partner
  • Becoming more self-sufficient
  • Building effective relationships with family members
  • Developing coping skills and personal power
  • Reducing isolation and building a support network

Identifying small steps for accomplishment

After the intake interview, women will visit her Counsellor as needed to make her broad goal more manageable. The Counsellor assists the woman to explore new possibilities and get connected to other available resources to achieve her ultimate goal.

  • Searching for a job/Getting a Job
  • Re-establishing contact with a family member
  • Calling a lawyer/Legal Aid
  • Registering for workshops

All women who are willing to change their situation are welcome  by self-referral. For more information, review the  SWC Counselling Brochure

To request Counselling support, please call 416-439-7111, extension 107.  Note that we cannot offer weekly appointments.  Most women meet with their Counsellor every 3-4 weeks and work on agreed-upon goals in between.

If you have seen one of our Counsellors in the past or are currently working with her, you can email her directly at:

Jacynth Fennell,

or Saji Jose,

or Alix Nenniger,

Prior to your first appointment with the Counsellor, take some time to think about what you want to accomplish with her help.

Cancellation Policy

If you need to cancel your appointment, please give at least 24 hours notice prior to your appointment. If possible, please provide more notice as other women are waiting for appointments. Please note that if you miss a maximum of three consecutive appointments without reasonable cause we will need to give priority to other clients.

For women who are looking for a letter or a copy of your file from your  Counsellor please see the Protocol for writing letters or providing a client file copy

To understand expectations for service users, please review  Service user Rights and Responsibilities  

“I am not a victim anymore.”

We appreciate the support of The Province of Ontario, City of Toronto and United Way of Greater Toronto to make this free Counselling program available.  Thank you!